Shipping & Returns Policy

At Fitness & Deals, we’re committed to providing premium fitness technology and equipment with a seamless shopping experience. Below you’ll find all the details about our shipping options and straightforward return process.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Options

Note: Delivery times may vary slightly by destination. We serve customers worldwide (excluding select areas in Asia and remote regions). International customers are responsible for any customs duties or taxes.

Returns & Exchanges

We stand behind our premium fitness products. If you’re not completely satisfied, you may return most items within 15 days of delivery.

Eligibility Requirements

• Item must be in original, unused condition
• All original tags and packaging must be intact
• Original proof of purchase required
• Request must be initiated within 15 days of delivery

Non-Returnable Items

Due to hygiene and safety reasons, the following products cannot be returned or exchanged once opened or used:

• Opened wearable technology (Apple Watches, Garmin, Fitbit devices)
• Used health monitors and fitness technology
• Any product with damaged or discarded original packaging

Return & Exchange Process

Step 2: Receive Return Authorization

Within 1-2 business days, we’ll email you:

• Return authorization number
• Shipping instructions
• Return address: 4187 Cerullo Road, Louisville, US 40202

Step 3: Ship Your Return

Package the item securely in its original packaging and include:

• Copy of your order confirmation
• Return authorization number

Important: Ship using a trackable method. We recommend insuring high-value fitness equipment.

Step 4: Processing Your Return

Once received, we’ll inspect the item and process your request within 3-5 business days.

Refund Information

• Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
• Processing Time:
  • Credit/Debit Cards: 5-10 business days after processing
  • PayPal: 3-5 business days after processing
• Shipping Costs: Original shipping fees are non-refundable. Return shipping is the customer’s responsibility unless the return is due to our error.

Exchange Information

• We’ll ship your replacement once the original is received and inspected
• Any price differences will be charged/refunded accordingly
• Standard shipping fees apply for the new item

Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us within 3 days of delivery
• Include photos of the damage/defect
• We’ll arrange for a replacement or refund at no additional cost